Table 2 Coding scheme
Actor | Patients | GPs | Patients | GPs | Patients | GPs | Patients | GPs |
|---|---|---|---|---|---|---|---|---|
Example of codes | Having trouble swallowing Feeling like crap Being worried | Asking opening questions Asking about “alarm symptoms” Asking to become sure | Showing with hands Touching body | Nodding Gazing Taking notes Summarizing Giving patient time to speak | Asking for confirmation Asking how to facilitate Following instructions | Giving affirmation Acknowledging efforts Commending patient | Talking about what she wants Wanting to rule out certain things | Giving other suggestions Following guidelines Motivating choices |
Sub-categories | Presenting sensations & emotions | Asking questions to get the picture | Convincing by showing symptoms | Proving that listening | Facilitating examinations Looking for confirmation | Confirming patient Confirming symptoms | Making demands Initiating actions Questioning | Keeping the process on track (In) validating Motivating choices |
Categories | Justifying care-seeking | Transmitting credibility | Seeking and giving recognition | Balancing expectations with needs | ||||
Core category | Negotiating bodily sensations to legitimize access | |||||||