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Table 4 Descriptive items and scale characteristics (n = 919)

From: Cross-cultural adaptation and exploratory factor analysis of the Person-centred Practice Inventory - Staff (PCPI-S) questionnaire among Malaysian primary healthcare providers

Item Mean (SD) Floor effects,
n (%)
Ceiling effects,
n (%)
Item-scale correlationa α Test-retest ICC
(n = 35)
Overall 0.96 0.6
Domain 1: Prerequisites
 Professionally Competent 0.64 0.82
  a1 3.83 (0.73) 6 (0.7) 138 (15.2) 0.46
  a2 3.74 (0.67) 2 (0.2) 86 (9.5) 0.47
  a3 3.95 (0.70) 2 (0.2) 187 (20.5) 0.42
 Developed Interpersonal Skills      0.76 0.78
  b4 4.20 (0.58) 258 (28.3) 0.53
  b5 4.39 (0.57) 392 (42.9) 0.57
  b6 4.07 (0.70) 1 (0.1) 242 (26.4) 0.62
  b7 3.86 (0.69) 1 (0.1) 143 (15.7) 0.54
 Commitment to the job      0.8 0.8
  c8 4.24 (0.56) 281 (30.8) 0.56
  c9 3.82 (0.73) 2 (0.2) 147 (16.1) 0.6
  c10 3.58 (0.81) 9 (1.0) 97 (10.6) 0.59
  c11 4.10 (0.61) 214 (23.4) 0.55
  c12 4.02 (0.64) 2 (0.2) 182 (19.9) 0.61
 Knowing ‘Self’      0.76 0.32
  d13 3.81 (0.70) 2 (0.2) 129 (14.1) 0.59
  d14 3.89 (0.68) 1 (0.1) 143 (15.6) 0.66
  d15 3.98 (0.73) 6 (0.7) 192 (21.0) 0.54
 Clarity of Beliefs and Values      0.59 0.76
  e16 3.61 (0.80) 13 (1.4) 94 (10.3) 0.4
  e17 2.92 (0.91) 52 (5.7) 36 (3.9) 0.38
  e18 4.04 (0.68) 3 (0.3) 205 (22.4) 0.41
Domain 2: Care Environment
 Appropriate Skill Mix      0.64 0.59
  f19 3.62 (0.75) 8 (0.9) 90 (9.8) 0.47
  f20 3.42 (0.78) 20 (2.2) 47 (5.2) 0.51
  f21 4.16 (0.60) 1 (0.1) 241 (26.3) 0.38
 Shared Decision Making Systems      0.83 0.67
  g22 3.94 (0.72) 8 (0.9) 166 (18.1) 0.61
  g23 3.53 (0.95) 39 (4.3) 110 (12.0) 0.73
  g24 3.44 (0.85) 25 (2.7) 71 (7.8) 0.72
  g25 3.45 (0.91) 39 (4.3) 80 (8.8) 0.6
 Effective Staff Relationship      0.75 0.58
  h26 3.67 (0.77) 15 (1.6) 88 (9.7) 0.65
  h27 3.80 (0.72) 6 (0.7) 113 (12.4) 0.69
  h28 4.06 (0.63) 206 (22.5) 0.43
 Power Sharing      0.75 0.81
  i29 4.26 (0.63) 1 (0.1) 325 (35.5) 0.5
  i30 3.87 (0.73) 9 (1.0) 149 (16.3) 0.56
  i31 3.98 (0.75) 4 (0.4) 213 (23.3) 0.59
  i32 3.66 (0.78) 8 (0.9) 97 (10.6) 0.54
 Potential for Innovation and Risk Taking      0.66 0.8
  j33 3.73 (0.77) 7 (0.8) 113 (12.4) 0.45
  j34 3.60 (0.85) 25 (2.7) 90 (9.9) 0.49
  j35 3.70 (0.90) 31 (3.4) 131 (14.3) 0.48
 The Physical Environment      0.73 0.67
  k36 3.92 (0.71) 6 (0.7) 164 (17.9) 0.56
  k37 3.60 (0.86) 25 (2.7) 98 (10.7) 0.58
  k38 3.55 (0.76) 12 (1.3) 67 (7.3) 0.51
 Supportive Organizational Systems      0.86 0.56
  l39 3.60 (0.87) 18 (2.0) 111 (12.2) 0.6
  l40 3.35 (0.96) 41 (4.5) 83 (9.1) 0.7
  l41 3.24 (0.95) 55 (6.0) 49 (5.4) 0.71
  l42 3.49 (0.80) 16 (1.8) 56 (6.1) 0.71
  l43 3.44 (0.85) 21 (2.3) 60 (6.6) 0.65
Domain 3: Care Processes
 Working with Patient’s Beliefs and Values      0.83 0.71
  m44 3.72 (0.70) 5 (0.5) 85 (9.3) 0.59
  m45 3.81 (0.69) 4 (0.4) 105 (11.5) 0.67
  m46 3.70 (0.71) 6 (0.7) 87 (9.5) 0.68
  m47 3.81 (0.68) 1 (0.1) 113 (12.4) 0.7
 Shared Decision Making      0.77 0.76
  n48 3.73 (0.78) 10 (1.1) 117 (12.8) 0.63
  n49 3.82 (0.72) 7 (0.8) 119 (13.0) 0.66
  n50 3.91 (0.66) 2 (0.2) 143 (15.7) 0.51
 Engaging authentically      0.8 0.68
  o51 3.99 (0.59) 150 (16.4) 0.63
  o52 3.80 (0.61) 1 (0.1) 81 (8.9) 0.65
  o53 3.89 (0.61) 1 (0.1) 113 (12.4) 0.64
 Providing Holistic Care      0.77 0.69
  p54 3.76 (0.65) 4 (0.4) 75 (8.2) 0.63
  p55 3.77 (0.65) 2 (0.2) 87 (9.5) 0.66
  p56 3.99 (0.57) 139 (15.2) 0.55
 Being sympathetically present      0.86 0.73
  q57 3.94 (0.63) 1 (0.1) 137 (15.0) 0.68
  q58 3.86 (0.63) 1 (0.1) 111 (12.2) 0.75
  q59 3.91 (0.64) 1 (0.1) 129 (14.2) 0.75
  1. SD standard deviation, α Cronbach’s alpha, ICC Intraclass Correlation Coefficient, a correlation between item