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Table 4 Descriptive items and scale characteristics (n = 919)

From: Cross-cultural adaptation and exploratory factor analysis of the Person-centred Practice Inventory - Staff (PCPI-S) questionnaire among Malaysian primary healthcare providers

Item

Mean (SD)

Floor effects,

n (%)

Ceiling effects,

n (%)

Item-scale correlationa

α

Test-retest ICC

(n = 35)

Overall

0.96

0.6

Domain 1: Prerequisites

 Professionally Competent

0.64

0.82

  a1

3.83 (0.73)

6 (0.7)

138 (15.2)

0.46

  a2

3.74 (0.67)

2 (0.2)

86 (9.5)

0.47

  a3

3.95 (0.70)

2 (0.2)

187 (20.5)

0.42

 Developed Interpersonal Skills

    

0.76

0.78

  b4

4.20 (0.58)

258 (28.3)

0.53

  b5

4.39 (0.57)

392 (42.9)

0.57

  b6

4.07 (0.70)

1 (0.1)

242 (26.4)

0.62

  b7

3.86 (0.69)

1 (0.1)

143 (15.7)

0.54

 Commitment to the job

    

0.8

0.8

  c8

4.24 (0.56)

281 (30.8)

0.56

  c9

3.82 (0.73)

2 (0.2)

147 (16.1)

0.6

  c10

3.58 (0.81)

9 (1.0)

97 (10.6)

0.59

  c11

4.10 (0.61)

214 (23.4)

0.55

  c12

4.02 (0.64)

2 (0.2)

182 (19.9)

0.61

 Knowing ‘Self’

    

0.76

0.32

  d13

3.81 (0.70)

2 (0.2)

129 (14.1)

0.59

  d14

3.89 (0.68)

1 (0.1)

143 (15.6)

0.66

  d15

3.98 (0.73)

6 (0.7)

192 (21.0)

0.54

 Clarity of Beliefs and Values

    

0.59

0.76

  e16

3.61 (0.80)

13 (1.4)

94 (10.3)

0.4

  e17

2.92 (0.91)

52 (5.7)

36 (3.9)

0.38

  e18

4.04 (0.68)

3 (0.3)

205 (22.4)

0.41

Domain 2: Care Environment

 Appropriate Skill Mix

    

0.64

0.59

  f19

3.62 (0.75)

8 (0.9)

90 (9.8)

0.47

  f20

3.42 (0.78)

20 (2.2)

47 (5.2)

0.51

  f21

4.16 (0.60)

1 (0.1)

241 (26.3)

0.38

 Shared Decision Making Systems

    

0.83

0.67

  g22

3.94 (0.72)

8 (0.9)

166 (18.1)

0.61

  g23

3.53 (0.95)

39 (4.3)

110 (12.0)

0.73

  g24

3.44 (0.85)

25 (2.7)

71 (7.8)

0.72

  g25

3.45 (0.91)

39 (4.3)

80 (8.8)

0.6

 Effective Staff Relationship

    

0.75

0.58

  h26

3.67 (0.77)

15 (1.6)

88 (9.7)

0.65

  h27

3.80 (0.72)

6 (0.7)

113 (12.4)

0.69

  h28

4.06 (0.63)

206 (22.5)

0.43

 Power Sharing

    

0.75

0.81

  i29

4.26 (0.63)

1 (0.1)

325 (35.5)

0.5

  i30

3.87 (0.73)

9 (1.0)

149 (16.3)

0.56

  i31

3.98 (0.75)

4 (0.4)

213 (23.3)

0.59

  i32

3.66 (0.78)

8 (0.9)

97 (10.6)

0.54

 Potential for Innovation and Risk Taking

    

0.66

0.8

  j33

3.73 (0.77)

7 (0.8)

113 (12.4)

0.45

  j34

3.60 (0.85)

25 (2.7)

90 (9.9)

0.49

  j35

3.70 (0.90)

31 (3.4)

131 (14.3)

0.48

 The Physical Environment

    

0.73

0.67

  k36

3.92 (0.71)

6 (0.7)

164 (17.9)

0.56

  k37

3.60 (0.86)

25 (2.7)

98 (10.7)

0.58

  k38

3.55 (0.76)

12 (1.3)

67 (7.3)

0.51

 Supportive Organizational Systems

    

0.86

0.56

  l39

3.60 (0.87)

18 (2.0)

111 (12.2)

0.6

  l40

3.35 (0.96)

41 (4.5)

83 (9.1)

0.7

  l41

3.24 (0.95)

55 (6.0)

49 (5.4)

0.71

  l42

3.49 (0.80)

16 (1.8)

56 (6.1)

0.71

  l43

3.44 (0.85)

21 (2.3)

60 (6.6)

0.65

Domain 3: Care Processes

 Working with Patient’s Beliefs and Values

    

0.83

0.71

  m44

3.72 (0.70)

5 (0.5)

85 (9.3)

0.59

  m45

3.81 (0.69)

4 (0.4)

105 (11.5)

0.67

  m46

3.70 (0.71)

6 (0.7)

87 (9.5)

0.68

  m47

3.81 (0.68)

1 (0.1)

113 (12.4)

0.7

 Shared Decision Making

    

0.77

0.76

  n48

3.73 (0.78)

10 (1.1)

117 (12.8)

0.63

  n49

3.82 (0.72)

7 (0.8)

119 (13.0)

0.66

  n50

3.91 (0.66)

2 (0.2)

143 (15.7)

0.51

 Engaging authentically

    

0.8

0.68

  o51

3.99 (0.59)

150 (16.4)

0.63

  o52

3.80 (0.61)

1 (0.1)

81 (8.9)

0.65

  o53

3.89 (0.61)

1 (0.1)

113 (12.4)

0.64

 Providing Holistic Care

    

0.77

0.69

  p54

3.76 (0.65)

4 (0.4)

75 (8.2)

0.63

  p55

3.77 (0.65)

2 (0.2)

87 (9.5)

0.66

  p56

3.99 (0.57)

139 (15.2)

0.55

 Being sympathetically present

    

0.86

0.73

  q57

3.94 (0.63)

1 (0.1)

137 (15.0)

0.68

  q58

3.86 (0.63)

1 (0.1)

111 (12.2)

0.75

  q59

3.91 (0.64)

1 (0.1)

129 (14.2)

0.75

  1. SD standard deviation, α Cronbach’s alpha, ICC Intraclass Correlation Coefficient, a correlation between item