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Table 7 Joint display contribution

From: A mixed methods multiple case study to evaluate the implementation of a care pathway for colorectal cancer surgery using extended normalization process theory

Contribution: What agents do to implement a complex intervention (Coherence, Cognitive participation, Collective action & Reflexive monitoring)

 

AR

(IR)

SrA

↑↓

LOS (ΔLOS)

Qualitative data

Hospital 1

75%

(10%)

88%

↑17

↓5

(6.0d)

(−3.1d)

• Model CP as refresher, evidence base valued, feedback shared in improvement team

• Positive expectation of patient and team outcomes

• Benchmarking with other hospitals valued

• 9 disciplines involved

• Activities: updating protocol, training, communication, meetings

• Feedback and monitoring perceived as crucial, and routinely used

• Plans ready for future development of CP

Hospital 2

65%

(22%)

60%

↑18

↓3

8.2d

(−4.2d)

• Evidence base of model CP valued, feedback from pre-test discussed with individuals

• Ambivalent outcome expectations

• Benchmarking with other hospitals valued

• 5 disciplines involved

• Activities: updating protocol, meetings, mandatory training, laminated poster, development of CP took longer than expected

• Follow-up of data, monitoring and feedback perceived as frustrating due to manual data retrieving

• Plan for further development

Hospital 8

47%

(−13%)

71%

↑6

↓9

10.3d

(−4.4d)

• Model pathway perceived as logical, clear (but not implemented)

• CP could help to organize some of the care, positive

• Unclear if and how feedback from pre-test was communicated

• No improvement team, no activities

Hospital 9

54%

(−3%)

72%

↑13

↓6

10.2d

(2.1d)

• CP desired, but unknown, questioning applicability of some interventions, unclear if feedback was spread

• No change in patient outcomes was expected

• Benchmarking with other hospitals valued

• 4 disciplines involved

• Activities: updating protocol, limited training, crucial role for head nurses

• Feedback and monitoring perceived as crucial, but not used routinely

• Desire to develop more CPs and work with improvement team

Hospital 10

64%

(−5%)

64%

↑7

↓8

18.8d

(1.8d)

• Model CP valued, questioning applicability of some interventions, feedback shared beyond improvement team

• Positive expectation of patient and team outcomes

• Benchmarking with other hospitals valued

• 4 disciplines involved

• Activities: updating protocols, meetings, 1-on-1 instructions, communication, CP printed in patient record (reminder)

• Feedback and monitoring is used, a number of indicators from the model CP was added for routine monitoring

• Plan for new patient record analysis

  1. AR Adherence rate post-test, IR Improvement rate, SrA Self-rated adherence, ↑↓ number of interventions on which adherence went up or down, LOS length of stay post-test, ∆LOS change in mean LOS (days)