Table 2 Mean PCMC Scores for Full Scale, Change Package and Non-Change Package Indicators, and Sub-Domains, by Light Touch/Intensive groups and survey round^a

 PCMC total sum (23 indicators)

300

63.42

(11.44)

285

85.02

(8.12)

300

87.47

(8.31)

300

97.13

(2.91)

 Change Package PCMC total sum (8 indicators)

300

42.71

(16.15)

285

69.36

(12.56)

300

83.36

(13.51)

300

95.4

(7.61)

 Non-Change Package total sum (19 items)

300

68.65

(11.87)

285

91.23

(8.69)

300

88.81

(8.57)

300

98.05

(2.14)

 Dignity and Respect domain subtotal (5 indicators)

300

77.42

(15.65)

285

94.41

(9.93)

300

85.33

(10.75)

300

98.22

(3.63)

 Communication and Autonomy domain subtotal (7 indicators)

300

40.98

(16.24)

285

78.56

(13.06)

300

84.67

(16.19)

300

96.89

(5.37)

 Supportive Care domain subtotal (11 indicators)

300

71.33

(11.57)

285

84.87

(9.82)

300

90.22

(7.24)

300

96.78

(3.00)

  Treated with respect^b

300

2.14

(0.76)

285

2.95

(0.28)

300

2.68

(0.53)

300

3

(0.00)

  Visual privacy

300

1.64

(1.01)

285

2.44

(1.17)

300

2.77

(0.53)

300

2.99

(0.17)

  Record confidentiality^b

300

2.18

(0.90)

285

2.8

(0.64)

300

1.53

(1.18)

300

2.76

(0.51)

  Verbal abuse^b

300

2.69

(0.68)

285

2.98

(0.17)

300

2.89

(0.49)

300

2.99

(0.11)

  Physical abuse^b

300

2.96

(0.27)

285

3

(0.00)

300

2.92

(0.46)

300

3

(0.00)

  Introduce self

300

0.09

(0.30)

285

0.36

(0.97)

300

1.87

(1.11)

300

2.61

(0.74)

  Involvement in care^b

300

1.08

(1.11)

285

2.82

(0.52)

300

2.49

(0.76)

300

2.93

(0.25)

  Delivery position choice

300

1.22

(1.11)

285

2.81

(0.63)

300

2.92

(0.34)

300

2.91

(0.36)

  Language^b

300

2.45

(0.78)

285

2.62

(0.88)

300

2.76

(0.48)

300

2.97

(0.17)

  Explain exams/procedures^b

300

0.68

(0.91)

285

2.83

(0.49)

300

2.49

(0.77)

300

2.94

(0.24)

  Explain medicines^b

300

1.06

(1.24)

285

2.21

(1.19)

300

2.57

(0.72)

300

3

(0.06)

  Able to ask questions^b

300

2.02

(0.91)

285

2.85

(0.55)

300

2.68

(0.51)

300

2.98

(0.15)

  Time to care^b

300

2.44

(0.78)

285

3

(0.00)

300

2.84

(0.43)

300

2.91

(0.30)

  Labor support^b

300

2.75

(0.57)

285

2.89

(0.41)

300

2.96

(0.20)

300

3

(0.00)

  Delivery support^b

300

2.72

(0.60)

285

2.92

(0.42)

300

2.98

(0.14)

300

3

(0.00)

  Attention when need help^b

300

1.98

(0.80)

285

2.85

(0.47)

300

2.65

(0.49)

300

2.99

(0.10)

  Bribes^b

300

2.28

(0.71)

285

1.35

(1.24)

300

2.65

(0.68)

300

2.55

(0.60)

  Control pain^b

300

1.61

(0.80)

285

2.45

(1.03)

300

2.68

(0.48)

300

2.95

(0.22)

  Enough staff^b

300

1.87

(0.70)

285

2.77

(0.70)

300

2.53

(0.57)

300

2.98

(0.25)

  Took best care^b

300

1.81

(0.62)

285

2.86

(0.46)

300

2.59

(0.50)

300

2.99

(0.11)

  Trust^b

300

2.14

(0.81)

285

2.94

(0.32)

300

2.82

(0.42)

300

2.97

(0.16)

  Clean bathroom

300

1.68

(0.62)

285

1.06

(1.29)

300

2.17

(0.51)

300

2.61

(0.51)

  Safe^b

300

2.26

(0.81)

285

2.93

(0.31)

300

2.89

(0.31)

300

2.99

(0.10)

  Introduction

300

0.09

(0.30)

285

0.36

(0.97)

300

1.97

(1.13)

300

2.61

(0.74)

  Privacy

300

1.64

(1.01)

285

2.44

(1.17)

300

2.71

(0.63)

300

2.99

(0.17)

  Position of choice

300

1.22

(1.11)

285

2.81

(0.63)

300

2.92

(0.34)

300

2.85

(0.48)

  Clean bathroom

300

1.68

(0.62)

285

1.06

(1.29)

300

2.59

(0.76)

300

2.83

(0.57)

  Explain test and medicine purpose

300

0.89

(0.97)

285

2.21

(1.19)

300

2.38

(0.92)

300

2.85

(0.51)

  Pain medicines given when needed

300

1.27

(0.83)

285

2.45

(1.03)

300

2.29

(0.84)

300

2.99

(0.13)

  Helped to the toilet

300

1.31

(1.25)

285

2.68

(0.76)

300

2.41

(1.07)

300

2.88

(0.48)

  Clean post-natal care ward

300

2.15

(0.86)

285

2.64

(0.76)

300

2.74

(0.48)

300

2.89

(0.33)