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Table 3 Participants’ rating of selected attributes of the health care system in Armenia

From: Public opinion about the health care system in Armenia: findings from a cross-sectional telephone survey

Attribute Total
%(n = 576)
Male
16.67% (n = 96)
Female
83.33% (n = 480)
P-value
a. Equal access to care for all citizens
 Very bad 20.70 (119) 12.50 (12) 22.34 (107) 0.045
 Bad 28.35 (163) 39.58 (38) 26.10 (125)  
 Neither bad nor good 40.00 (230) 35.42 (34) 40.92 (196)  
 Good 10.09 (58) 11.46 (11) 9.81 (47)  
 Very good 0.87 (5) 1.04 (1) 0.84 (4)  
b. Modern medical equipment
 Very bad 1.22 (7) 2.08 (2) 1.04 (5) 0.308
 Bad 6.09 (35) 7.29 (7) 5.85 (28)  
 Neither bad nor good 39.13 (225) 45.83 (44) 37.79 (181)  
 Good 41.74 (240) 37.50 (36) 42.59 (204)  
 Very good 11.83 (68) 7.29 (7) 12.73 (61)  
c. Professional qualifications of providers
 Very bad 3.65 (21) 3.13 (3) 3.76 (18) 0.588
 Bad 9.91 (57) 10.42 (10) 9.81 (47)  
 Neither bad nor good 40.70 (234) 46.88 (45) 39.46 (189)  
 Good 38.78 (223) 35.42 (34) 39.46 (189)  
 Very good 6.96 (40) 4.17 (4) 7.52 (36)  
d. Respect to patients
 Very bad 8.89 (51) 7.29 (7) 9.21 (44) 0.386
 Bad 15.68 (90) 10.42 (10) 16.74 (80)  
 Neither bad nor good 41.11 (236) 48.96 (47) 39.54 (189)  
 Good 27.18 (156) 26.04 (25) 27.41 (131)  
 Very good 7.14 (41) 7.29 (7) 7.11 (34)  
e. Ability to choose a provider
 Very bad 1.04 (6) 1.04 (1) 1.04 (5) 0.018
 Bad 2.26 (13) 1.04 (1) 2.51 (12)  
 Neither bad nor good 24.87 (143) 38.54 (37) 22.13 (106)  
 Good 48.35 (278) 40.63 (39) 49.90 (239)  
 Very good 23.48 (135) 18.75 (18) 24.43 (117)  
f. Quality of basic amenities (cleanliness, ventilation, quality of food, number of patients in the room, etc.)
 Very bad 1.91 (11) 0.00 (0) 2.30 (11) 0.365
 Bad 8.00 (46) 6.25 (6) 8.35 (40)  
 Neither bad nor good 54.09 (311) 61.46 (59) 52.61 (252)  
 Good 29.57 (170) 27.08 (26) 30.06 (144)  
 Very good 6.43 (37) 5.21 (5) 6.68 (32)