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Table 2 Satisfaction with healthcare system, health status, use of healthcare services and trust in the government among study participants

From: Public opinion about the health care system in Armenia: findings from a cross-sectional telephone survey

Variables

Total

%(n = 576)

Male

16.67% (n = 96)

Female

83.33% (n = 480)

P-value

In general, would you say you are very satisfied, satisfied, neither satisfied nor dissatisfied, dissatisfied, or very dissatisfied with healthcare in Armenia?

 Very satisfied

1.39 (8)

3.13 (3)

1.04 (5)

0.156

 Satisfied

23.96 (138)

27.08 (26)

23.33 (112)

 

 Neither satisfied nor dissatisfied

29.17 (168)

34.38 (33)

28.13 (135)

 

 Dissatisfied

31.42 (181)

25.00 (24)

32.71 (157)

 

 Very dissatisfied

14.06 (81)

10.42 (10)

14.79 (71)

 

In general, would you say your health is …

 Excellent

6.78 (39)

15.63 (15)

5.01 (24)

< 0.001

 Very good

6.09 (35)

4.17 (4)

6.47 (31)

 

 Good

28.17 (162)

39.58 (38)

25.89 (124)

 

 Fair

44.00 (253)

34.38 (33)

45.93 (220)

 

 Poor

14.96 (86)

6.25 (6)

16.70 (80)

 

Have you used any health care services in the last 12 months?

 Yes

66.15 (381)

47.92 (46)

69.79 (335)

< 0.001

 No

33.85 (195)

52.08 (50)

30.21 (145)

 

What was the reason for not using health care services in the last 12 months?

 There was no need

48.45 (94)

68.00 (34)

41.67 (60)

0.001

 Could not afford the services

31.44 (61)

20.00 (10)

35.42 (51)

0.043

 Absence of time

8.25 (16)

6.00 (3)

9.03 (13)

0.503

 Do not trust doctors

18.56 (36)

22.00 (11)

17.36 (25)

0.467

 Fear of diagnosis

1.55 (3)

0.00 (0)

2.08 (3)

0.304

 Other

8.25 (16)

4.00 (2)

9.72 (14)

0.205

In general, would you say you are very satisfied, satisfied, neither satisfied nor dissatisfied, dissatisfied, or very dissatisfied with the last healthcare services you received in the last 12 months?

 Very satisfied

15.53 (59)

21.74 (10)

14.67 (49)

0.481

 Satisfied

50.79 (193)

52.17 (24)

50.60 (169)

 

 Neither satisfied nor dissatisfied

14.47 (55)

15.22 (7)

14.37 (48)

 

 Dissatisfied

12.89 (49)

8.70 (4)

13.47 (45)

 

 Very dissatisfied

6.32 (24)

2.17 (1)

6.89 (23)

 

In general, would you say that you tend to trust or not to trust the Armenian government?

 Tend to trust

20.95 (101)

73.75 (59)

19.90 (80)

0.203

 Tend not to trust

79.05 (381)

26.25 (21)

80.10 (322)