Table 9 CMO configuration “Fostering Mutual Respect and Trust”
Contextual factors | Mechanism | Outcomes |
|---|---|---|
Attitudes towards collaboration among staff | Advocacy for, and validation of, other professionals or agencies | Challenging of traditional power bases |
Guidelines and formal agreements to build consensus | ||
Service provider knowledge of other services’ roles | ||
Enhancement of inter-agency relationships | ||
Differing world views and personality clashes | ||
Potential for shifting staff attitudes towards collaboration through positive experiences | ||
Physical proximity of staff working together | ||
Increased likelihood of working together in the future | ||
Extent to which HHAN were likeable, available and persistent | ||
Management support for collaboration |