Contextual factors | Mechanisms | Outcomes |
---|---|---|
Level of insight or awareness of difficulties faced by other service providers | The desire to bring about positive change | “Systems thinking” among professionals |
Service provider resistance to collaboration | Creative problem solving | |
Acknowledgement by professionals of systemic barriers to care | Actively seeking to connect with unknown service providers | |
Extent of buy-in from managers regarding integrated care | Strengthening and simplifying of referral processes | |
Siloing of funding sources | Enhanced staff knowledge of other services’ roles | |
Shared training opportunities for staff from different agencies |