Skip to main content

Table 6 CMO configuration “Making clients feel valued and empowered”

From: A critical realist evaluation of an integrated care project for vulnerable families in Sydney, Australia

Contextual factors

Mechanisms

Outcomes

Level of client confidence given history and current social situation

CC demonstrates valuing of client by advocacy and “going beyond the call of duty”

Promoting client independence

Level of client motivation

Client empowerment

Client’s view of authority figures

Enhancement of client outcomes

Level of responsibility CC gives to client

Prevention of CC burnout