Table 1 WSICP Initiatives

Care Facilitators

Employed by the WSLHD to help support and coordinate patient services, and link patients, general practice, hospital and other service providers

Information Technology (IT)

Initiatives to establish a shared health record, to enhance communication between hospital and community sectors

Shared Care Plans

Created in general practices for sharing with hospitals, community health providers and patients through the “Linked Electronic Health Record (EHR)” (above)

Specialist Action Plans

Provided at hospital discharge to inform patients and general practitioners about care in complex and frequently changing situations

GP Support Line

For GPs to access hospital specialists faster and refer patients to rapid access clinics as needed

Rapid Access and Stabilisation Service (RASS) Clinics

For reducing unnecessary hospital admission and re-admission and includes Patient Hotlines to improve patient access to the clinics

HealthPathways

GP access to online guidelines and local referral information

Support Payments to General Practices

To facilitate patient enrolment and care planning

Promotion of Patient Centred Medical Home

Support for general practices to lead multidisciplinary teams that provide comprehensive coordinated care. Training and support provided to improve efficiency and use of information technology.

Communication between WSICP and non-WSICP Services

Building connections between hospital and other government and non-government services for patient needs.