TY - JOUR AU - McCarthy, Imelda AU - Dawson, Jeremy AU - Martin, Graham PY - 2020 DA - 2020/09/25 TI - Openness in the NHS: a secondary longitudinal analysis of national staff and patient surveys JO - BMC Health Services Research SP - 900 VL - 20 IS - 1 AB - Improving openness—including candour when things go wrong, and willingness to learn from mistakes—is increasingly seen as a priority in many healthcare systems. This study explores perceptions of openness in England before and after the publication of the Francis report (2013), which examined failings of openness at one English hospital. We examine whether staff and patients’ views on openness, and experiences of giving voice to concerns, have changed since the report’s publication for better or worse. SN - 1472-6963 UR - https://doi.org/10.1186/s12913-020-05743-z DO - 10.1186/s12913-020-05743-z ID - McCarthy2020 ER -