Table 2 Comparison of factors perceived to determine the use of interpretation services: Perceived enablers (+) and barriers (-).
| Â | Â | In-person interpretation | Video interpretation |
|---|---|---|---|
Capability | Knowledge | + | + |
| Â | Skills to determine need | + | + |
|  | Technical skills | + | – |
|  | Interpersonal skills | – | – |
Opportunity | Availability | – | + |
|  | Time | – | + |
|  | Costs | – | – |
| Â | Organisational support | + | + |
|  | Patient/family preferences | – | + |
Motivation | Beliefs about consequences | + | + |
|  | Optimism | – | + |
|  | Emotions | – | – |