Motive group | Number of source items | Examples |
---|---|---|
Distress | 2 | “Because the situation felt threatening to me” “Because my complaints were so severe” |
Access | 5 | “Because my GP’s practice was closed” “Because I could not get a timely appointment with my GP or specialist, although I tried to.” “Because I am just visiting this city” |
Quality | 7 | “Because diagnostic and therapeutic options are more comprehensive in the hospital” “Because there are special experts in the hospital” “Because the results of investigations are available more quickly” |
Convenience | 5 | “Because the ED is always open and no appointment is necessary” “Because the ED is closer to my home than a practice” |