Table 1 Staff and consumer perceptions of the factors that affect program access
Theme | Short Description | Subtheme |
|---|---|---|
1.1 Consumer financial status, domestic responsibilities and health | The various aspects of consumers’ personal lives that impacted on program access | Health status |
Medication side effects | ||
NDIS financial support for programs and additional program costs that are non-reimbursable by NDIS | ||
Domestic responsibilities | ||
Motivation | ||
1.2 Program design and delivery | The different aspects of programs that affected attendance | Activities offered |
Location convenience | ||
Transport provision | ||
Time of day programs are conducted | ||
Annual timing of programs | ||
Consideration of individual consumer needs | ||
Perceptions about programs | ||
1.3 Organisational structure and practices | Determinants of program access that relate to the CMO and how it was run | Lack of equipment |
Dissemination of program information | ||
1.4 Staff attitude, skills and effort | The effect of staff involved with program delivery on attendance | Attitude and professional skills |
Provision of follow-up | ||
1.5 Social connections and stigma | The effects of social factors on program access | Social connections with those in program |
Stigma associated with mental illness |