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Fig. 3 | BMC Health Services Research

Fig. 3

From: A problem-oriented systems approach to primary care system development: development and initial testing of the problem-oriented primary care system development record

Fig. 3

WHO PHC-IMPACT Framework [13, 14]. The bullets in the grey boxes are PHC-IMPACT framework “Dimensions”. Each Dimension is comprised of “Sub-Dimensions”. Each “Sub-Dimension” is comprised of “Indicators”. For example, WHO Dimension “Access to Primary Care Services” is comprised of Sub-dimensions “Accessibility” (code ACS1), “Financial affordability” (code ACS2) and “Acceptability” (code ACS3). Sub-dimension ACS1 is comprised of three Indicators: “Same day appointments” (code ACS1A), “Waiting time” (code ACS1B) and “Provider absence rate” (ACS1C)

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BMC Health Services Research

ISSN: 1472-6963

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