Table 3 Participant Satisfaction
Question | n | Very satisfied (4) | Mostly satisfied (3) | Somewhat unsatisfied (2) | Unsatisfied (1) | Mean | Standard Deviation | Margin of Error | Upper Limit 95% CI | Lower Limit 95%CI |
|---|---|---|---|---|---|---|---|---|---|---|
Q 1. How would you judge the quality of the treatment you received? | 99 | 35% | 52% | 12% | 1% | 3,21 | 0,69 | 0,07 | 3,35 | 3,08 |
Q 2. Did you receive the kind of treatment you wanted? | 99 | 49% | 28% | 15% | 7% | 3,20 | 0,95 | 0,10 | 3,39 | 3,02 |
Q 3. To what extent did our clinic meet your needs? | 99 | 52% | 27% | 18% | 3% | 3,27 | 0,87 | 0,09 | 3,44 | 3,10 |
Q 4. Would you recommend our clinic to a friend or relative if he/she would need similar help? | 97 | 76% | 15% | 4% | 4% | 3,64 | 0,75 | 0,08 | 3,79 | 3,49 |
Q 5. How satisfied are you with the extent of the help you received? | 97 | 56% | 30% | 7% | 7% | 3,34 | 0,90 | 0,09 | 3,52 | 3,16 |
Q 6. Were you satisfied making the initial appointment at the Initial reception centre? | 97 | 84% | 10% | 4% | 2% | 3,75 | 0,63 | 0,06 | 3,88 | 3,63 |
Q 7. Did the treatment you received help you deal with your problems more appropriately? | 91 | 66% | 22% | 11% | 1% | 3,53 | 0,74 | 0,08 | 3,68 | 3,38 |
Q 8. How satisfied are you with the treatment that you have received, by and large? | 94 | 53% | 21% | 24% | 1% | 3,27 | 0,87 | 0,09 | 3,45 | 3,09 |
Q 9. Would you return to our clinic if you needed help? | 97 | 82% | 8% | 8% | 1% | 3,72 | 0,66 | 0,07 | 3,85 | 3,59 |
Q 16. (Medical Care Outside) How would you judge the quality of the treatment you received? | 86 | 22% | 48% | 26% | 5% | 2,87 | 0,81 | 0,09 | 3,04 | 2,70 |
Q 17. (Medical Care Outside) Did you receive the kind of treatment you wanted? | 86 | 31% | 30% | 20% | 19% | 2,74 | 1,10 | 0,12 | 2,98 | 2,51 |
Q 18. (Medical Care Outside) To what extent did the other clinic meet your needs? | 85 | 24% | 25% | 32% | 20% | 2,52 | 1,06 | 0,12 | 2,74 | 2,29 |
Q 19. (Medical Care Outside) How satisfied are you with the extent of the help you received? | 83 | 36% | 25% | 18% | 20% | 2,77 | 1,15 | 0,13 | 3,02 | 2,52 |