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Table 3 Participant Satisfaction

From: Patient satisfaction & use of health care: a cross-sectional study of asylum seekers in the Freiburg initial reception centre

Question n Very satisfied (4) Mostly satisfied (3) Somewhat unsatisfied (2) Unsatisfied (1) Mean Standard Deviation Margin of Error Upper Limit 95% CI Lower Limit 95%CI
Q 1. How would you judge the quality of the treatment you received? 99 35% 52% 12% 1% 3,21 0,69 0,07 3,35 3,08
Q 2. Did you receive the kind of treatment you wanted? 99 49% 28% 15% 7% 3,20 0,95 0,10 3,39 3,02
Q 3. To what extent did our clinic meet your needs? 99 52% 27% 18% 3% 3,27 0,87 0,09 3,44 3,10
Q 4. Would you recommend our clinic to a friend or relative if he/she would need similar help? 97 76% 15% 4% 4% 3,64 0,75 0,08 3,79 3,49
Q 5. How satisfied are you with the extent of the help you received? 97 56% 30% 7% 7% 3,34 0,90 0,09 3,52 3,16
Q 6. Were you satisfied making the initial appointment at the Initial reception centre? 97 84% 10% 4% 2% 3,75 0,63 0,06 3,88 3,63
Q 7. Did the treatment you received help you deal with your problems more appropriately? 91 66% 22% 11% 1% 3,53 0,74 0,08 3,68 3,38
Q 8. How satisfied are you with the treatment that you have received, by and large? 94 53% 21% 24% 1% 3,27 0,87 0,09 3,45 3,09
Q 9. Would you return to our clinic if you needed help? 97 82% 8% 8% 1% 3,72 0,66 0,07 3,85 3,59
Q 16. (Medical Care Outside) How would you judge the quality of the treatment you received? 86 22% 48% 26% 5% 2,87 0,81 0,09 3,04 2,70
Q 17. (Medical Care Outside) Did you receive the kind of treatment you wanted? 86 31% 30% 20% 19% 2,74 1,10 0,12 2,98 2,51
Q 18. (Medical Care Outside) To what extent did the other clinic meet your needs? 85 24% 25% 32% 20% 2,52 1,06 0,12 2,74 2,29
Q 19. (Medical Care Outside) How satisfied are you with the extent of the help you received? 83 36% 25% 18% 20% 2,77 1,15 0,13 3,02 2,52