|
Q 1. How would you judge the quality of the treatment you received?
|
99
|
35%
|
52%
|
12%
|
1%
|
3,21
|
0,69
|
0,07
|
3,35
|
3,08
|
|
Q 2. Did you receive the kind of treatment you wanted?
|
99
|
49%
|
28%
|
15%
|
7%
|
3,20
|
0,95
|
0,10
|
3,39
|
3,02
|
|
Q 3. To what extent did our clinic meet your needs?
|
99
|
52%
|
27%
|
18%
|
3%
|
3,27
|
0,87
|
0,09
|
3,44
|
3,10
|
|
Q 4. Would you recommend our clinic to a friend or relative if he/she would need similar help?
|
97
|
76%
|
15%
|
4%
|
4%
|
3,64
|
0,75
|
0,08
|
3,79
|
3,49
|
|
Q 5. How satisfied are you with the extent of the help you received?
|
97
|
56%
|
30%
|
7%
|
7%
|
3,34
|
0,90
|
0,09
|
3,52
|
3,16
|
|
Q 6. Were you satisfied making the initial appointment at the Initial reception centre?
|
97
|
84%
|
10%
|
4%
|
2%
|
3,75
|
0,63
|
0,06
|
3,88
|
3,63
|
|
Q 7. Did the treatment you received help you deal with your problems more appropriately?
|
91
|
66%
|
22%
|
11%
|
1%
|
3,53
|
0,74
|
0,08
|
3,68
|
3,38
|
|
Q 8. How satisfied are you with the treatment that you have received, by and large?
|
94
|
53%
|
21%
|
24%
|
1%
|
3,27
|
0,87
|
0,09
|
3,45
|
3,09
|
|
Q 9. Would you return to our clinic if you needed help?
|
97
|
82%
|
8%
|
8%
|
1%
|
3,72
|
0,66
|
0,07
|
3,85
|
3,59
|
|
Q 16. (Medical Care Outside) How would you judge the quality of the treatment you received?
|
86
|
22%
|
48%
|
26%
|
5%
|
2,87
|
0,81
|
0,09
|
3,04
|
2,70
|
|
Q 17. (Medical Care Outside) Did you receive the kind of treatment you wanted?
|
86
|
31%
|
30%
|
20%
|
19%
|
2,74
|
1,10
|
0,12
|
2,98
|
2,51
|
|
Q 18. (Medical Care Outside) To what extent did the other clinic meet your needs?
|
85
|
24%
|
25%
|
32%
|
20%
|
2,52
|
1,06
|
0,12
|
2,74
|
2,29
|
|
Q 19. (Medical Care Outside) How satisfied are you with the extent of the help you received?
|
83
|
36%
|
25%
|
18%
|
20%
|
2,77
|
1,15
|
0,13
|
3,02
|
2,52
|
