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Table 4 Quality of SRH service provided to adolescents

From: Availability, accessibility, and quality of adolescent Sexual and Reproductive Health (SRH) services in urban health facilities of Rwanda: a survey among social and healthcare providers

Variables

Total

Yes

n (%)

No

n (%)

Health care providers receive essential training

157

91(58)

66(42)

Use of written guideline

154

49(31.8)

105(68.2)

Continuous learning

158

116(73.4)

42(26.6)

Staff oriented to provide confidential AFS

158

123(77.8)

35(22.2)

Staff are non-judgmental, friendly, welcoming, good listeners

157

149(94.3)

8(5.1)

Staff demonstrate respect when interacting with adolescents

155

144(92.3)

11(7.1)

Discreet entrance

157

56(35.7)

101(64.3)

Privacy in services provision

156

148(94.9)

8(5.1)

Confidentiality in accessibility

156

98(62.8)

58(37.2)

Privacy of the rooms

157

139(88.5)

18(11.5)

Comfortable waiting area

158

127(80.4)

31(19.6)

Staff Supervision

156

62 (39.7)

94 (60.3)

Time for results provision

157

148(94.3)

9 (5.7)

Non-discrimination in terms of educational materials

157

64(40.8)

93 (59.2)

Non-discrimination in terms of service provision

158

107(67.7)

51 (32.3)

Adolescent involvement in feedback provision on provided services

159

86(54.1)

73(45.9)

Involvement in the availability of peer educators

159

53(33.3)

106(66.6)

Adolescent involvement in designing feedback mechanism

158

67(42.1)

91 (57.2)

Needs of Adolescents satisfied (meeting needs)

156

79(50.6)

77 (49.4)