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Table 1 Description of the counselling received by simulated patients requesting medication in the two scenarios

From: Community pharmacist counselling practices in the Bisha health directorate, Saudi Arabia –simulated patient visits

 

Number answering yes (percent)

Scenario 1

(n = 73)

Scenario 2

(n = 32)

Counselling before patient demanded information

Asked questions

51 (69.9)

31 (96.9)

Provided information

28 (38.4)

3 (9.4)

Counselling after patient demanded information

Asked questions

36 (49.3)

17 (56.7)

Provided information

20 (27.4)

17 (53.1)

Questions asked

Asked for prescription

11 (15.1)

3 (9.4)

Asked who the medicine was for

46 (63.0)

0 (0.0)

Asked whether the patient had taken this medicine before

4 (5.5)

15 (46.9)

Asked if other medicines were currently being taken

0 (0.0)

0 (0.0)

Asked if allergic to any medicine

2 (2.7)

0 (0.0)

Asked if there were any questions or concerns about this medicine

0 (0.0)

0 (0.0)

Information provided

Name of the medicine

38 (52.0)

0 (0.0)

Dose

47 (64.4)

16 (50.0)

How to take the medication (e.g., before or after meals)

24 (32.9)

25 (78.1)

Duration of use

6 (8.2)

5 (15.6)

Possible adverse drug reactions, warnings, and precautions

0 (0.0)

0 (0.0)

Identified drug-drug, drug-disease, drug allergy, or side effects from the scenario

20 (27.4)

0 (0.0)

Was a choice of products offered?

23 (31.5)

6 (18.8)

Was any written information offered?

0 (0.0)

5 (15.6)

Time for the simulation (in seconds)

Mean

110.0

73.4

SD

54.8

35.4

SEM

6.4

6.3

Minimum

40.0

30

Maximum

320

165