Skip to main content

Table 1 Demographics characteristics of survey respondents and % top-box response for the subdomain question “likelihood to recommend care provider”

From: The association between Asian patient race/ethnicity and lower satisfaction scores

Demographic Characteristic Non-Profit, Community-Based Clinics (Site A)(N = 216,392)
  No. (%) % Top-Box p-value
Race/Ethnicity
 Non-Hispanic White (ref.) 134,163 (62.0) 82.4
 Asian 31,377 (14.5) 66.3 −16.1 <  0.001
 Black 2705 (1.25) 81.0 −1.4 NS
 Latino 13,719 (6.34) 79.8 −2.6 <  0.001
 Other/Unknown/Refuse 34,406 (15.9) 76.3 −6.1
Age
 18–44 (ref.) 45,010 (20.8) 71.7
 45–64 74,872 (34.6) 79.4 + 7.7 <  0.001
 65 or older 96,294 (44.5) 82.0 + 10.3 <  0.001
Sex
 Male (ref.) 76,386 (35.3) 79.3
 Female 140,006 (64.7) 78.7 −0.6 = 0.001
No. providers 1186    
Demographic Characteristic Academic Medical Center (Site B)(N = 30,690)
  No. (%) % Top-Box p-value
Race/Ethnicity
 Non-Hispanic White (ref.) 21,013 (68.5) 82.9
 Asian 4290 (14.0) 72.9 −10.0 <  0.001
 Black 625 (2.0) 77.9 −5.0 = 0.003
 Latino 343 (1.1) 81.9 −1.0 NS
 Other/Unknown 3983 (13.0) 77.6 −5.3
Refuse 436 (1.4) 62.8 −20.1
Age
 18–44 (ref.) 4488 (14.6) 74.1
 45–64 10,341 (33.7) 81.4 + 7.3 < 0.001
 65 or older 15,861 (51.7) 81.6 + 7.5 < 0.001
Sex
 Male (ref.) 13,616 (44.4) 81.4
 Female 17,071 (55.6) 79.6 −1.8 < 0.001
No. providers 2273