Table 1 Interview guide for carers
Questions | Themes | |
|---|---|---|
1. | - Can you tell me about yourself? How do you feel about living here? - How do you usually spend your day? | Warm up questions |
2. | - Could you tell me about your caring role? Who do you care for? What age is the person you care for? - What are your day to day caregiving responsibilities? How do you feel about them? - How are you involved in decision making regarding health of the older person- Types of decisions made for this older person in the past. | Caregiving responsibilities and experience |
3. | - How are other family members involved in Health care? - Interpreting written materials - Attend doctors/hospital - Navigating health system - Decision Making | Role of other members |
4. | - Process of deciding which health care service to use to best meet the needs of the older person and when? Does your relative ever delay help seeking? If so, why? - Importance of GP/Nurse of Pakistani background | Use of health care |
5. | How have you found Norwegian healthcare services? - Can you tell me about your experience with the GP when you visited with your relative last time? - Any difference in experience with GP regarding your own health matters as compared to that of your relative’s? - Do you also act as an interpreter for your relative? What are the challenges in this process? - Last experience with the GP or/and Hospital? How would you describe the quality of care and treatment that they received? - How has your experience been of accessing health care services in Pakistan for/with your relative? | Experience and Satisfaction from health care services in Norway and Pakistan |
6. | - How does your relative get healthcare information? (If caregiver facilitates access to health care information. Ask further) - How do you feel about the accessibility of the Norwegian Health care services? - Difficulties while seeking/accessing health care because of difficulty understanding written and/or spoken information? | Knowledge and Awareness |
7. | - Has your relative used professional care services such as nursing homes or home care? If not,: How would you and your relative feel about using it in future? | Perception about professional/formal care |
8. | - What suggestions would you make to improve to health care experience of older Pakistani women? | Suggestions for improvement of health care |
9. | - Is there anything else you want to add about health or health care that you’ve not had a chance to say yet? | Closure |