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Table 1 The AAAQ framework [4]

From: Lived experiences: a focus group pilot study within the MentALLY project of mental healthcare among European users

Main concept

Description

Availability

Existence of healthcare facilities, goods and services

Accessibility

Geographical nearness

Easy to enter and move in irrespective of functional variation

Affordable

Provide understandable information

Acceptability

Respectful encounter

Non-discriminatory

Patient/person in the centre

Quality

Evidence or knowledge-based treatment and services