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Table 5 Multivariable analysis to identify factors associated with client’s satisfaction with sick child services. Ethiopian Service Provision Assessment Plus Survey 2014

From: Assessing the quality of care in sick child services at health facilities in Ethiopia

Facility/provider characteristicsModel IModel IIModel IIIModel IV
β Coeff95% CIβ Coeff95% CIβ Coeff95% CIβ Coeff95% CI
Facility managing authority
 PublicReference Reference Reference   
 Private or Non-governmental organization0.44 *(0.26, 0.63)0.43 *(0.25, 0.60)0.44 *(0.26, 0.63)  
Urban/Rural
 UrbanReference Reference Reference   
 Rural0.04(−0.09, 0.17)0.09(−0.02, 0.21)0.04(− 0.09, 0.16)  
Facility type
 HospitalsReference Reference Reference   
 Health centers−0.08(− 0.23, 0.06)0.06(− 0.06, 0.18)− 0.09(− 0.23, 0.06)  
 Health posts− 0.20(− 0.53, 0.14)0.08(− 0.19, 036)− 0.19(− 0.53, 0.14)  
 Clinics−0.35 *(− 0.62, − 0.08)−0.20(− 0.40, 0.002)−0.35*(− 0.62, − 0.08)  
Provider in the facility received sick child care training in the past two years
 NoReference Reference Reference   
 Yes0.11 *(0.02, 0.21)0.11 *(0.01, 0.20)0.11 *(0.02, 0.20)  
Caregivers education level
 No formal educationReference Reference Reference   
 Primary0.01(−0.10, 0.13)0.01(− 0.11, 0.12)0.02(−0.10, 0.13)  
 Secondary0.10(−0.03, 0.23)0.08(−0.05, 0.20)0.10(−0.03, 0.22)  
 Higher0.002(− 0.14, 0.15)−0.01(− 0.15, 0.13)0.005(− 0.14, 0.15)  
 Structure composite indicator      0.03(− 0.01, 0.08)
 Routine management meetings0.06(−0.13, 0.26)  0.07(−0.13, 0.26)  
 System to collect client opinion−0.08(− 0.22, 0.06)  − 0.08(− 0.22, 0.06)  
 Quality assurance system0.03(−0.09, 0.14)  0.03(−0.09, 0.14)  
 Supervision0.16(−0.03, 0.35)  0.16(−0.03, 0.35)  
 Health workers always available−0.10(− 0.29, 0.10)  − 0.10(− 0.29, 0.09)  
 IMCI guide followed−0.01(− 0.13, 0.10)  − 0.02(− 0.13, 0.10)  
 Diagnose and/or treat malaria0.20(−0.21, 0.61)  0.21(−0.20, 0.62)  
 Number of basic amenities−0.08*(− 0.13, − 0.03)  − 0.08*(−0.13, − 0.03)  
 Number of infection prevention precautions−0.02(− 0.06, 0.02)  − 0.02(− 0.06, 0.02)  
 Number of sick child equipment available0.03(−0.02, 0.07)  0.03(−0.02, 0.07)  
 IMCI mother’s card0.10(−0.01, 0.20)  0.10(−0.007, 0.20)  
 Process composite indicator      0.04(−0.003, 0.09)
 Provider used visual aids  0.11(−0.21, 0.43)0.14(−0.18, 0.46)  
 Provider discussed follow-up visit  0.06(−0.05, 0.17)0.04(−0.07, 0.15)  
 Number of symptoms checked  0.01(−0.02, 0.04)0.01(−0.02, 0.04)  
 Number of physical examinations of sick child  0.004(−0.02, 0.03)0.002(−0.02, 0.02)  
 Number of information provided to caregiver  −0.02(−0.05, 0.02)− 0.01(− 0.05, 0.02)  
Random effect (region)
 Variance (SE)0.07 (0.04)(0.03, 0.19)0.08 (0.04)(0.03, 0.21)0.07 (0.04)(0.03, 0.18)  
 ICC0.0690 .0790.068  
Model fitness
 AIC5349.2995353.7515356.9995416.084
 BIC5482.595448.1665518.065438.299
  1. *P-value< 0.05, **p-value< 0.001
  2. CI Confidence Interval, SE Standard Error, AIC Akaike Information Criterion, BIC Bayesian information criterion, LL Log Likelihood