Table 3 Percentage of “yes” answers across practices

1

All incoming clinical information is seen by trained or clinically experienced members of staff before filing.

2

Where incoming clinical information requires follow-up this is documented in the patient’s record and acted upon.

3

Where a clinician decides it is indicated, the patient (or a suitable/ appropriate representative) is informed of abnormal investigation results and documented in the patient’s record.

4

The practice keeps a log of minor operations containing key information including,

• Date/patient’s name

• Procedure performed

• Who performed the operation and who assisted

• Any complications

5

Up-to-date information on practice policies, procedures and local facilities/services is provided to guide all temporary clinical staff (including GP registrars).

6

Non-collection of prescriptions is monitored and a trigger for review in partnership with local pharmacies.

7

Vulnerable patients discharged from hospital are followed-up by a member of the clinical team within 1 month.

8

The indication for repeat medications is coded within the electronic record.

9

Staff are trained to make safe use of the prescribing elements of the clinical IT system relevant to their role.