Fig. 2

Respondents’ satisfaction and priorities regarding information and services. Figure 2 shows respondents’ expectations in terms of information and services, crossing the mean satisfaction (range 0–5, 0 meaning not satisfied) and the priority mean rank (range 1–6, 1 meaning most important criterion). Both medians were used to create a matrix with 4 priority levels (level 1 meaning most important area). Items located in the red areas are the least satisfactory for patients. Items located in the darker areas of both the red and green areas are the most expected by patients. The 8 following items were displayed on the matrix: 1: information and practical advice. 2: lifestyle and dietary measures. 3: connected medical devices. 4: scientific news. 5: psychological support. 6: websites and mobile applications. 7: telemedicine. 8: connected devices