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Table 3 Tool use by health center during the implementation period, September, 2016-March, 2018

From: Implementation and adoption of a health insurance support tool in the electronic health record: a mixed methods analysis within a randomized trial

 

ARM 1

ARM 2

Health Center A

Health Center B

Health Center C

Health Center D

Health Center E

Health Center F

Health Center G

Unique patients with tool use

662

279

1600

0

0

432

8403

Total instancesa of tool use

747

374

3047

0

0

609

13,068

Patient Status

 Established patient

329 (49.7)

220 (78.9)

1418 (88.6)

0 (0.0)

0 (0.0)

402 (93.1)

7382 (87.9)

 New patient

41 (6.2)

28 (10.0)

50 (3.1)

0 (0.0)

0 (0.0)

11 (2.6)

243 (2.9)

 Never patient

292 (44.1)

31 (11.1)

132 (8.2)

0 (0.0)

0 (0.0)

19 (4.4)

778 (9.3)

Total # persons assisted

 No Information

1 (0.2)

2 (0.7)

66 (4.1)

0 (0.0)

0 (0.0)

12 (2.8)

146 (1.7)

 1

452 (68.3)

319 (78.5)

750 (46.9)

0 (0.0)

0 (0.0)

275 (63.7)

6399 (76.2)

 > 1

209 (31.6)

58 (20.8)

784 (49.0)

0 (0.0)

0 (0.0)

145 (33.6)

1858 (22.1)

Insurance type prior to first tool use

 Medicaid

183 (27.6)

46 (16.5)

779 (48.7)

0 (0.0)

0 (0.0)

296 (68.5)

5543 (66.0)

 Medicare

15 (2.3)

4 (1.4)

31 (1.9)

0 (0.0)

0 (0.0)

7 (1.6)

85 (1.0)

 Private

28 (4.2)

19 (6.8)

240 (15.0)

0 (0.0)

0 (0.0)

51 (11.8)

352 (4.2)

 Other publicb

16 (2.4)

1 (0.4)

40 (2.5)

0 (0.0)

0 (0.0)

0 (0.0)

72 (0.9)

 Uninsured

64 (9.7)

114 (40.9)

315 (19.7)

0 (0.0)

0 (0.0)

37 (8.6)

1171(14.0)

 No prior visits/Missing

356 (53.8)

95 (34.1)

195 (12.2)

0 (0.0)

0 (0.0)

41 (9.5)

1180 (14.0)

Number of staff using the tool

3

5

8

0

0

5

10

  1. a.) Instances of tool use defined as unique patient-dates of tool use
  2. b.) Other Public Insurance includes publically-funded coverage sources typically covering limited services (e.g., breast and cervical cancer early detection program; title X contraceptive care) or available to specific populations (e.g., VA and Tricare, Indian Health Service, grant programs for migrant/seasonal workers, and care for the homeless or individuals living with HIV/AIDS)