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Table 2 Average Scores of KEECC Categories (n = 97*)

From: Assessment of caregiver expectations of physician communication in a pediatric setting

KEECC Categories

Caregiver Expectation KEECC Score

Caregiver Perceived KEECC Score

Building a Relationship

4.52 ± 0.94

4.48 ± 0.81

Opening a Discussion

4.32 ± 0.85

4.54 ± 0.74

Gathering Information

4.32 ± 0.97

4.53 ± 0.86

Understanding Patient Perspective

4.18 ± 0.97

4.58 ± 0.69

Sharing Information

4.58 ± 0.85

4.60 ± 0.79

Reaching an Agreement

4.34 ± 0.90

4.56 ± 0.89

Providing Closure

4.49 ± 0.84

4.62 ± 0.77

Overall Average KEECC Score

4.39 ± 0.84

4.56 ± 0.70

  1. *Participants who completed both Preferred KEECC and Perceived KEECC surveys