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Table 3 Categorisation of staff descriptions of what happened after the 283 incidents

From: Violence and aggression in psychiatric inpatient care in Sweden: a critical incident technique analysis of staff descriptions

Subcategory (number of descriptions)CategoryMain area
Talking with colleagues(/superiors) (107)Support to the staff involvedSupport to staff and/or organisational and administrative measures taken
Professional guidance (9)
Talking with family member/s (3)
Contact with trade union (1)
New working strategies (31)Organisational and technical measures taken
Measures regarding alarms/equipment (10)
Temporary reinforcement of staff (8)
Removing/restoring facilities/furniture (5)
Staff moved/fired (4)
Documentation/reporting to authorities (39)Reporting the incident
Reporting to the police (24)
Increased stress levels/sleep problems (72)Psychological effects on staffPsychological and physical impact on staff
Fear (47)
Increase in caution among staff (19)
Reduced confidence in the staff (9)
More tight-knit staff groups (5)
Reflections on the incident (12)Thoughts about the incident
Powerless/exhausted/offended (11)
Empathy for the patient (10)
Bodily pain (29)Physical damage to staff and their property
Bodily harm (25)
Broken glasses/personal belongings (2)
Talking to the patient/co-patients (33)Measures related to the patient/s and patient concernsConsequences and concerns among patients and staff
Changing ways of working with patient (29)
Patient transfer (15)
Medical assessment/medication (11)
Anxiety of co-patients (11)
Discharge from ward (4)
Staff dissatisfied with management (24)Other effects described 
Trial (6)
Continuous threats (4)
  1. The figures in parentheses indicate the number of descriptions