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Table 1 OOH contact characteristics of patients 70 years and older (n = 38,293)

From: Contact characteristics and factors associated with the degree of urgency among older people in emergency primary health care: a cross-sectional study

Contact characteristics

n

(%)

Ratea

Age groups

 70–74 years

9353

(24.4)

253

 75–79 years

8253

(21.6)

328

 80–84 years

8113

(21.2)

458

 85–89 years

7088

(18.5)

594

 ≥90 years

5486

(14.3)

769

Sex

 Women

22,140

(57.8)

401

 Men

16,146

(42.2)

369

 Sex unknown

7

(0.0)

0

Time of day

 Daytime (08:00–15:29) b

12,089

(31.6)

122

 Evening (15:30–22:59)

20,025

(52.3)

202

 Night (23:00–07:59)

6179

(16.1)

62

Day of week

 Monday

3989

(10.4)

40

 Tuesday

3527

(9.2)

36

 Wednesday

3641

(9.5)

37

 Thursday

3831

(10.0)

39

 Friday

4248

(11.1)

43

 Saturday

10,214

(26.7)

103

 Sunday

8843

(23.1)

89

Mode of contact

 Telephone from patient, next of kin, caregiver

19,896

(52.0)

201

 Telephone from health professionals

12,483

(32.8)

126

 Direct attendance

3198

(8.4)

32

 EMCC c/alarm

2513

(6.6)

25

 Other (police, social service)

198

(0.5)

2

 Mode of contact unknown

5

(0.0)

0

Reason for encounter (ICPC-2 chapter)

 General and unspecified (A)

8109

(21.2)

82

 Musculoskeletal (L)

5189

(13.6)

52

 Respiratory (R)

4937

(12.9)

50

 Urological (U)

3557

(9.3)

36

 Digestive (D)

3354

(8.8)

34

 Cardiovascular (K)

2436

(6.4)

25

 Skin (S)

2172

(5.7)

22

 Neurological (N)

1526

(4.0)

15

 Psychological (P)

1218

(3.2)

12

 Eye (F)

714

(1.9)

7

 Endocrine/metabolic/nutrition (T)

480

(1.3)

5

 Other chapters d

797

(2.1)

8

 Reason for encounter unknown

3804

(9.9)

39

Priority degree

 Green, not urgent

23,110

(60.4)

233

 Yellow, urgent

12,574

(32.8)

127

 Red, acute

2554

(6.7)

26

 Priority degree unknown

55

(0.1)

0

Initial response

 Medical consultation by doctor

18,530

(48.4)

187

 Telephone advice only, by doctor

6764

(17.7)

68

 Telephone advice only, by nurse

6546

(17.1)

66

 Home visit by doctor

2296

(6.0)

23

 Call out by ambulance and doctor

1819

(4.8)

18

 Other (call out by ambulance (no doctor)/ref. to police)

1790

(4.7)

18

 Medical consultation by nurse

450

(1.2)

5

 Initial response unknown

98

(0.6)

1

  1. a Rate per 1000 inhabitants per year; b Saturdays, Sundays, Holidays; c EMCC: Emergency Medical Communication Centre; d Ear (H), Blood (B), Male genital (Y), Female genital (X), Social problems (Z) Pregnancy and family planning (W)