Contact characteristics | n | (%) | Ratea |
---|---|---|---|
Age groups | |||
70–74 years | 9353 | (24.4) | 253 |
75–79 years | 8253 | (21.6) | 328 |
80–84 years | 8113 | (21.2) | 458 |
85–89 years | 7088 | (18.5) | 594 |
≥90 years | 5486 | (14.3) | 769 |
Sex | |||
Women | 22,140 | (57.8) | 401 |
Men | 16,146 | (42.2) | 369 |
Sex unknown | 7 | (0.0) | 0 |
Time of day | |||
Daytime (08:00–15:29) b | 12,089 | (31.6) | 122 |
Evening (15:30–22:59) | 20,025 | (52.3) | 202 |
Night (23:00–07:59) | 6179 | (16.1) | 62 |
Day of week | |||
Monday | 3989 | (10.4) | 40 |
Tuesday | 3527 | (9.2) | 36 |
Wednesday | 3641 | (9.5) | 37 |
Thursday | 3831 | (10.0) | 39 |
Friday | 4248 | (11.1) | 43 |
Saturday | 10,214 | (26.7) | 103 |
Sunday | 8843 | (23.1) | 89 |
Mode of contact | |||
Telephone from patient, next of kin, caregiver | 19,896 | (52.0) | 201 |
Telephone from health professionals | 12,483 | (32.8) | 126 |
Direct attendance | 3198 | (8.4) | 32 |
EMCC c/alarm | 2513 | (6.6) | 25 |
Other (police, social service) | 198 | (0.5) | 2 |
Mode of contact unknown | 5 | (0.0) | 0 |
Reason for encounter (ICPC-2 chapter) | |||
General and unspecified (A) | 8109 | (21.2) | 82 |
Musculoskeletal (L) | 5189 | (13.6) | 52 |
Respiratory (R) | 4937 | (12.9) | 50 |
Urological (U) | 3557 | (9.3) | 36 |
Digestive (D) | 3354 | (8.8) | 34 |
Cardiovascular (K) | 2436 | (6.4) | 25 |
Skin (S) | 2172 | (5.7) | 22 |
Neurological (N) | 1526 | (4.0) | 15 |
Psychological (P) | 1218 | (3.2) | 12 |
Eye (F) | 714 | (1.9) | 7 |
Endocrine/metabolic/nutrition (T) | 480 | (1.3) | 5 |
Other chapters d | 797 | (2.1) | 8 |
Reason for encounter unknown | 3804 | (9.9) | 39 |
Priority degree | |||
Green, not urgent | 23,110 | (60.4) | 233 |
Yellow, urgent | 12,574 | (32.8) | 127 |
Red, acute | 2554 | (6.7) | 26 |
Priority degree unknown | 55 | (0.1) | 0 |
Initial response | |||
Medical consultation by doctor | 18,530 | (48.4) | 187 |
Telephone advice only, by doctor | 6764 | (17.7) | 68 |
Telephone advice only, by nurse | 6546 | (17.1) | 66 |
Home visit by doctor | 2296 | (6.0) | 23 |
Call out by ambulance and doctor | 1819 | (4.8) | 18 |
Other (call out by ambulance (no doctor)/ref. to police) | 1790 | (4.7) | 18 |
Medical consultation by nurse | 450 | (1.2) | 5 |
Initial response unknown | 98 | (0.6) | 1 |