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Table 2 Standardized scales used in the postal surveys

From: People with multimorbidity in outpatient care: patient-focused and needs-oriented healthcare management (MamBo) – protocol for a multiperspective evaluation study

Scale

Outcome

Physicians survey

 HSOPS_M Hospital Survey on Patient Safety Culture for Hospital Management - overall perceptions of safety) [19]

patient safety

 Dispositional Resistance to Change Scale - routine seeking [20]

openness to innovations

 The workload in Nursing scale captures - psychophysical overload [21]

psychophysical burden of workload

Patients survey

 WHO 5-items Well-being Scale [22]

wellbeing

 PACIC - Patient Assessment of Chronic Illness Care shortened form [23]

patients’ perceptions of the quality of care they have received for their chronic conditions

 EFK-HPC Questionnaire on Disease Processing - Acting, problem-oriented Coping [24]

current coping efforts

 Patient questionnaire of cologne (subscale) [25]

burden of disease

 HL-COM -Health Literacy sensitive Communication [26]

health literacy sensitive communication

 Medication Adherence Rating Scale (MARS) [27]

drug compliance

 BS6 - Brief Social Support Scale (BS6) [28]

social support

 PHQ-2-Patient Health Questionnaire 2 [29]

depression

 EORTC-QLQ-C30 (subscales) [30]

quality of life regarding physical function and global health