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Table 5 List of quality items not fulfilled by any of the health facilities, West Gojjam, North West Ethiopia, May 2018

From: Quality of youth friendly sexual and reproductive health Services in West Gojjam Zone, north West Ethiopia: with special reference to the application of the Donabedian model

Quality componentsItems not achievedQuality assessment items
Input (47 items)1 (2.1%)Presence of signpost containing information on working days and hours for the provision of SRH services
Process (41 items)9 (22%)Did the service provider used tools for planning, implementation, and monitoring of YFS
Did the service provider participated in delivering information on adolescent SRH rights and needs in Youth centers
Did the service provider participated in delivering information on adolescent SRH rights and needs in Adolescent and or youth meetings
Did the service provider receive regular guidance on psychological, physical assessment and individualized care on adolescent & youth health services?
Did the service provider use two-way referral forms when referring to adolescents & youth to other services?
Did the service provider introduce himself/herself first to the adolescent?
Did the service provider assure the client that no information will disclose to anyone (parents/other) without their permission?
Did the service provider ask the adolescent questions about home and relationships with adults?
Did the service provider use audio-visual material to explain anatomy, disease, or others, as relevant to the topic of the consultation?
Outcome (15 items)3 (20%)Did the client receive information on the available SRH services in this health facility?
Did the client believe the information that he/she provided kept in secret (confidential)?
Did the provider take time to listen, do the necessary examination, and deliver the services?
Total (103 items)13 (12.6%)
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