Table 5 List of quality items not fulfilled by any of the health facilities, West Gojjam, North West Ethiopia, May 2018
Quality components | Items not achieved | Quality assessment items |
|---|---|---|
Input (47 items) | 1 (2.1%) | Presence of signpost containing information on working days and hours for the provision of SRH services |
Process (41 items) | 9 (22%) | Did the service provider used tools for planning, implementation, and monitoring of YFS |
Did the service provider participated in delivering information on adolescent SRH rights and needs in Youth centers | ||
Did the service provider participated in delivering information on adolescent SRH rights and needs in Adolescent and or youth meetings | ||
Did the service provider receive regular guidance on psychological, physical assessment and individualized care on adolescent & youth health services? | ||
Did the service provider use two-way referral forms when referring to adolescents & youth to other services? | ||
Did the service provider introduce himself/herself first to the adolescent? | ||
Did the service provider assure the client that no information will disclose to anyone (parents/other) without their permission? | ||
Did the service provider ask the adolescent questions about home and relationships with adults? | ||
Did the service provider use audio-visual material to explain anatomy, disease, or others, as relevant to the topic of the consultation? | ||
Outcome (15 items) | 3 (20%) | Did the client receive information on the available SRH services in this health facility? |
Did the client believe the information that he/she provided kept in secret (confidential)? | ||
Did the provider take time to listen, do the necessary examination, and deliver the services? | ||
Total (103 items) | 13 (12.6%) | |