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Table 1 Frequencies of answers to the potential approaches for medical dispute

From: Violence against healthcare workers and other serious responses to medical disputes in China: surveys of patients at 12 public hospitals

Options when facing a medical dispute

Frequency

Percentage

Categorization

Complaining to friends and relatives

165

3.0%

Lower-level Response

(N = 3059; 55.1%)

Negotiating with the doctor

1087

19.6%

Complaining to the hospital or the health department

1807

32.5%

Negotiating with a third party

413

7.4%

Higher-level Response

(N = 2497; 44.9%)

Seeking legal help

1461

26.3%

Exposing to the news/media

540

9.7%

Resorting to violence

83

1.5%

Total

5556

100.0%