Options when facing a medical dispute | Frequency | Percentage | Categorization |
---|---|---|---|
Complaining to friends and relatives | 165 | 3.0% | Lower-level Response (N = 3059; 55.1%) |
Negotiating with the doctor | 1087 | 19.6% | |
Complaining to the hospital or the health department | 1807 | 32.5% | |
Negotiating with a third party | 413 | 7.4% | Higher-level Response (N = 2497; 44.9%) |
Seeking legal help | 1461 | 26.3% | |
Exposing to the news/media | 540 | 9.7% | |
Resorting to violence | 83 | 1.5% | |
Total | 5556 | 100.0% |