Using patient-reported measures to drive change in healthcare: the experience of the digital, continuous and systematic PREMs observatory in Italy

De Rosis, Sabina; Cerasuolo, Domenico; Nuti, Sabina

doi:10.1186/s12913-020-05099-4

Table 5 Respondents (a) and Response rate (b) by hospital over time

From: Using patient-reported measures to drive change in healthcare: the experience of the digital, continuous and systematic PREMs observatory in Italy

a. Patients who answered to the PREMs questionnaire by hospital and over time
Hospitals	mar-18	apr-18	may-18	jun-18	jul-18	aug-18	sep-18	oct-18	nov-18	dec-18	jan-19	feb-19	Total by hospital	Mean by hospital	Min by hospital	Max by hospital	SD by hospital
H1.1									31	23	13	19	86	21.5	13	31	7.55
H1.2									54	64	56	46	220	55	46	64	7.39
H1.3								83	128	87	84	95	477	95.4	83	128	18.82
H1.4								39	163	65	68	70	405	81	39	163	47.52
H1.5								30	243	118	130	99	620	124	30	243	76.96
H2.1									44	72	81	65	262	65.5	44	81	15.76
H2.2									28	61	43	54	186	46.5	28	61	14.39
H2.3										8	26	51	85	28.33	8	51	21.59
H2.4											39	87	126	63	39	87	33.94
H3.1										15	16	19	50	16.67	15	19	2.08
H3.2										1		2	3	1.5	1	2	0.71
H3.3										2	9	26	37	12.33	2	26	12.34
H3.4										120	116	173	409	136.33	116	173	31.82
H3.5										12	22	29	63	21	12	29	8.54
H3.6										18	87	54	159	53	18	87	34.51
H3.7											39	25	64	32	25	39	9.9
H3.8										17	17	25	59	19.67	17	25	4.62
H3.9										2	50	89	141	47	2	89	43.58
TH1											10	10	20	10	10	10	–
TH2					11	40	70	42	56	39	156	197	611	76.38	11	197	64.94
TH3	1	31	58	59	52	52	49	43	50	55	31	52	533	44.42	1	59	16.46
*Total*	1	31	58	59	63	92	*119*	*237*	*797*	*779*	*1093*	*1287*	*4616*
b. Response rate (ratio between patients who responded to PREMs and patients who accepted to particapate to PREMs) by hospital and over time
Hospitals	mar-18	apr-18	may-18	jun-18	jul-18	aug-18	sep-18	oct-18	nov-18	dec-18	jan-19	feb-19	Mean by hospital	Min by hospital	Max by hospital	SD by hospital
H1.1									40%	37%	25%	34%	34%	25%	40%	0.06
H1.2									36%	37%	37%	32%	35%	32%	37%	0.03
H1.3								41%	22%	11%	12%	12%	19%	11%	41%	0.13
H1.4								39%	71%	29%	38%	37%	43%	29%	71%	0.16
H1.5								45%	89%	35%	39%	33%	48%	33%	89%	0.23
H2.1									32%	25%	28%	21%	26%	21%	32%	0.05
H2.2									21%	30%	21%	25%	24%	21%	30%	0.04
H2.3										30%	18%	31%	26%	18%	31%	0.07
H2.4											25%	36%	31%	25%	36%	0.08
H3.1										22%	14%	23%	20%	14%	23%	0.05
H3.2										9%		33%	21%	9%	33%	0.17
H3.3										17%	17%	23%	19%	17%	23%	0.04
H3.4										33%	22%	33%	29%	22%	33%	0.07
H3.5										32%	27%	34%	31%	27%	34%	0.03
H3.6										47%	35%	32%	38%	32%	47%	0.08
H3.7											39%	26%	33%	26%	39%	0.09
H3.8										38%	29%	29%	32%	29%	38%	0.05
H3.9										18%	28%	26%	24%	18%	28%	0.05
TH1											34%	31%	33%	31%	34%	0.02
TH2					35%	26%	29%	17%	27%	19%	34%	34%	28%	17%	35%	0.07
TH3	33%	35%	40%	40%	37%	42%	42%	32%	40%	43%	25%	34%	37%	25%	43%	0.05
*Total*	*33%*	*35%*	*40%*	*40%*	*36%*	*34%*	*35%*	*35%*	*42%*	*28%*	*27%*	*29%*

Note. Codes: H hospital directly managed by a LHA; TH teaching hospital. Time-period: March 2018–February 2019

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ISSN: 1472-6963

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