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Table 3 Participants’ frequency and percentage distribution of laboratory services at selected public hospitals in Ethiopia, November 2017

From: Patients’ satisfaction with clinical Laboratory Services in Public Hospitals in Ethiopia

CharacteristicsPatient n (%)
NoYes
Find the laboratory location easily (n = 2399)458 (19.1)1941 (80.9)
Find the cashier office easily (n = 2399)518 (21.59)1881 (78.41)
Is the price fair (n = 2399)409 (17)1990 (83)
The patient left the laboratory, after the bleeding was stopped and confirmed by the lab personnel (n = 1921)489 (25.46)1432 (74.54)
Develop bruise (n = 1921)1570 (81.73)351 (18.27)
Find any access to put your personal things during sample collection (n = 1939)1685 (86.90)254 (13.10)
Obtain information about torn around time (TAT)1231 (51.3)1168 (48.7)
Receive lab result within agreed TAT (n = 1168)348 (29.82)819 (70.18)
Laboratory result lost2121 (88.41)278 (11.59)
Get all the lab services that the physician requests425 (17.72)1974 (82.28)