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Table 3 Participants’ frequency and percentage distribution of laboratory services at selected public hospitals in Ethiopia, November 2017

From: Patients’ satisfaction with clinical Laboratory Services in Public Hospitals in Ethiopia

Characteristics

Patient n (%)

No

Yes

Find the laboratory location easily (n = 2399)

458 (19.1)

1941 (80.9)

Find the cashier office easily (n = 2399)

518 (21.59)

1881 (78.41)

Is the price fair (n = 2399)

409 (17)

1990 (83)

The patient left the laboratory, after the bleeding was stopped and confirmed by the lab personnel (n = 1921)

489 (25.46)

1432 (74.54)

Develop bruise (n = 1921)

1570 (81.73)

351 (18.27)

Find any access to put your personal things during sample collection (n = 1939)

1685 (86.90)

254 (13.10)

Obtain information about torn around time (TAT)

1231 (51.3)

1168 (48.7)

Receive lab result within agreed TAT (n = 1168)

348 (29.82)

819 (70.18)

Laboratory result lost

2121 (88.41)

278 (11.59)

Get all the lab services that the physician requests

425 (17.72)

1974 (82.28)