Characteristics of aggressive incidents in emergency primary health care described by the Staff Observation Aggression Scale – Revised Emergency (SOAS-RE)

Table 1 Site, time and characteristics of the persons involved in the aggressive incidents (n = 320)

	n^a	%
Time of incident
Day of week
Monday - Friday	201	62.8
Saturday - Sunday/public holidays	119	37.2
Shift
Day	75	25.2
Evening	113	37.9
Night	110	36.9
Season
Spring	92	28.7
Summer	62	19.4
Fall	51	15.9
Winter	115	35.9
Characteristics of health worker involved
Age
21–30 years	131	44.4
31–40 years	98	33.2
41–50 years	40	13.6
> 51	26	8.8
Gender
Female	218	71.5
Male	87	28.5
Occupation
Nurse	254	82.2
Physician	41	13.3
Other	14	4.5
Characteristics of aggressor
Gender
Female	73	28.2
Male	181	69.9
Several aggressors	5	1.9
Relation to health service
Patient	246	83.7
Next of kin	44	15.0
Both patient and next of kin	3	1.0

ISSN: 1472-6963