From: Implementing a national diabetes prevention programme in England: lessons learned
Challenge | Opportunity |
---|---|
Uncertainties about optimal and effective content and length of patient documentation e.g. referral and reminder letters | Share documents across sites, and learning from other national initiatives to develop a standardised enhanced format |
Many general practice systems are not set up to effectively manage NHS DPP programme | Share standardised coding generated for general practice systems across sites |
Challenges working within different governance systems e.g. between CCG/STP/Local Authority/General Practice in the setting up and delivery of the programme | Discussions within and between sites with key stakeholders to develop and implement effective models of multidisciplinary working |
Knowing who to speak to e.g. NHS England contact, particularly when individuals change frequently | Ensure frequent communication from NHS England regarding changes |
Engaging different populations | Share information between sites regarding implementation of methods to ensure equity of referrals |
Overcoming issues related to commissioning model (e.g. getting info from provider) | Clear guidance from NHS England regarding roles and responsibilities |
How to support Primary Care | Discussing with other sites the approaches that have been implemented to support Primary Care, including how best to use resources |
Recruitment approaches and managing/sustaining trajectory of referrals | Share learning across sites as to what approaches worked best. Identifying benefits/sustainability of ‘warm’ vs ‘cold’ approaches |