Table 3 Clustering of terms used in the literature according to the framework’s constructs
Constructs | Mapped terms | Constructs | Mapped terms |
|---|---|---|---|
1. Measurable constructs | |||
 Patients’ needs and expectations | Health care needs / Healthcare needs / Living with illness or disability / chronic care / Risk behaviours / Non-health care determinants of health / Social determinants - genetic endowment, social position, life conditions, physical environment, individual response | Resources and structures | Acquisition of resources / Care cost / Cost / Expenditure / Health workforce, information, medical products vaccines and technologies / Health system resources / Infrastructure / Per capita cost / Resource allocation / Staff |
 Services | Provision / Volume of care and services / Health promotion / Prevention / Service use | Outcomes | Helping people to recover form episodes of ill health or following injury / Getting better / / Improve health status / Coping with end of life / Enhancing quality of life for people with long-term conditions / Health improvement / Choice / |
 Processes and functions and context | Organisation and regulation / Climate / Individual engagement / Coordination / Care coordination / Coordinated care / Integrated care / Integration of production / Leadership and governance / Stewardship / Health system design, policy and context / Financing, leadership and governance / Community engagement / Community support / Consensus on values / Context – political, demographic, economic / Context – environmental, demographic, epidemiological, political, legal, economic, social, technological / Work environment | ||
2. Functional and relational constructs of performance – Patient perspective | |||
 Coverage | Comprehensiveness / Coverage / Financial risk protection / Social and financial risk protection | Accessibility | Access / Access to comprehensive integrated health services / Access to care / Accessibility / Affordability / Cost related problems / Timely / Timeliness / Quality (access safety effect)a |
 Appropriateness | Appropriate treatment / Appropriateness / Conformity to standards / Art of care and respect / Consumer satisfaction / Ensuring that people have a positive experience of care / Experience of care / Individual patient experiences / Patient experience / Patient experience with health services / Patient centredness / Person centred / Responsiveness / Engaged people / Continuity | Safety | Safe care / Safety / Treating and caring for people in a safe environment and protecting them from avoidable harm / Quality, safety and appropriateness of health services / Quality (access safety effectiveness)a |
3. Functional and relational constructs of performance – static system perspective | 4. Functional and relational constructs of performance – dynamic system perspective | ||
 Productivity | Inputs per output unit / Productivity | Adaptability | Adaptation to population health needs / Adjustment to population health needs / Health system innovation and learning capacity / Improve health systems responsiveness / Innovation and learning / System and workforce innovation. |
 Effectiveness | Clinical effectiveness / Effectiveness / Effective treatment / Effective care / Program effectiveness / Quality (access safety effectiveness)a | Resilience | Responsive governance |
 Efficiency | Cost effectiveness / Efficiency / Efficient allocation of resources / Improve value for money | Sustainability | Attraction of clientele / Creating resources / Employees’ health / Sustainability / Work satisfaction |
5. Goal attainment constructs of performance – population perspective | |||
 Equity | Equity / Equity in financing | Impact | Healthy lives / living / Healthy people / Healthy behaviours / Healthy social circumstances / Health / Health status / Improved health (level and equity) / Population health / Preventing people from dying prematurely / Primary prevention / Stakeholder satisfaction. |