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Table 2 The a priori coding scheme used for analysis in the research study. This is shown in the left-handed column. The a priori codes were developed from the extraction of the integrative literature review for the assessment of trust detailed in the theoretical framing. The middle column shows the final codes after analyzing the interviews with experts and inspectors. The right-handed column indicates the key elements after analyzing the observations and a second round of interviews

From: An empirical study of how the Dutch healthcare regulator first formulates the concept of trust and then puts it into practice

A priori codes (start list from literature)

Final codes (after analyzing interviews)

Key elements (after analyzing observations and second round of interviews)

Integrity

Integrity

Integrity

Honesty

Caring

Harmful

Relation

Adequately treated

Openness

Openness

Transparency

Transparency

Transparency

 

Accountability

Open communication

 

Reflexivity

Ability to learn

Ability to learn

 

Willingness to learn

Accepting feedback

Behavior

Behavior

showing actual changing in behavior, following the feedback

Intentions

Intentions

Competencies

Competencies

Expectation

Expectation

 

Responsibility

Accountability

Performance

Open communication

 

Actions

Control

 
 

Improvement capacity

 

Circumstances

Prediction

context

Certainty

context

 

Dependency

past performances

 

Control

Risk taking act

Experiences

Past performances

Vulnerability

Reason

Routine

Perception