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Table 3 Practical solutions to improve the quality of clinical nursing services

From: Significant influencing factors and practical solutions in improvement of clinical nursing services: a Delphi study

Solution

Significance

Mean (SD)

Frequency (Percent)

Category 1: Enhancing Qualifications

 1. Revise the way of attracting students

4.62 (0.83)

92.4%

 2. Revision of nursing education curriculum

4.15 (0.80)

83%

 3. Comprehensive exam

4.75 (0.50)

95%

 4. Conducting registered nurse program

4.53 (0.76)

90.6%

 5. Strengthen strategies to absorb nurses

4.40 (0.72)

88%

Mean

4.52 (0.33)

90.4%

Category 2: Enhancing Competency

 1. Empowering of nursing staff

4.53 (0.56)

90.6%

 2. Short courses in accordance with the new requirements

4.28 (0.81)

85.6%

 3. Change the type of assessments

4.37 (0.60)

87.4%

 4. Change the organizational climate

4.56 (0.54)

93%

 5. More serious attention to mentorship method

4.18 (0.78)

83.6%

Mean

4.40 (0.46)

88%

Category 3: Improvement of organizational communication

 1. Develop communication policy and procedure

3.96 (0.73)

79.2%

 2. Create a culture of teamwork

4.46 (0.50)

89.2%

 3. Joint educational and research training courses

4.09 (0.73)

81.8%

 4. Modification of the method of work shifts change

4.06 (0.71)

81.2%

Mean

4.14 (0.46)

82.8%

Category 4: Enhancing Performance

 1. Strengthen the holistic care

4.53 (0.46)

90.6%

 2. Emphasis on the elimination of irrelevant duties

4.46 (0.71)

89.2%

 3. Strengthen patient education

4.31 (0.69)

86.2%

Mean

4.13 (0.43)

88.6%

Category 5: The use of protocols, guidelines and policies

 1. Update record and report instructions in nursing

4.40 (0.71)

88%

 2. Provide a valid international checklist to assess, prevent and improve complications of treatment

4.12 (0.83)

82.4%

 3. Create protocols on patient assessment

4.15 (1.01)

83%

 4. Create policy for patients decision making and self-care

4.34 (0.78)

86.8%

 5. Create assessment tools for monitoring documents

4.15 (0.76)

83%

 6. Design of applicable protocols for patient admission

4.09 (0.92)

81.8%

Mean

4.21 (0.59)

84.2%

Category 6: Creating a safety culture

 1. Enhancing skills of nursing staff regarding risk management and patient safety

4.18 (0.64)

83.6%

 2. Creating a culture of medical errors reporting

4.53 (0.62)

90.6%

 3. Designing an operational protocol for risk recording

4.37 (0.94)

87.4%

Mean

4.36 (0.51)

87.2%

Category 7: Promoting cultural and supportive factors

 1. Enhancing motivation among nurses

4.68 (0.59)

93.6%

 2. Improving knowledge and attitudes of nursing managers to provide professional nursing services

4.65 (0.48)

93%

 3. Holistic View health system strengthening

4.59 (0.49)

91.8%

 4. Creating an appropriate context for the supportive role of nurses

4.43 (0.61)

88.6%

 5. Strengthening the patient-centered culture

4.31 (0.85)

82.6%

 6. Infrastructuring for patients rights as well as follow-up process of created problems

4.56 (0.71)

91.2%

 7. Real implementation of the provisions of the Charter of Patients’ Rights

4.43 (0.71)

88.6%

 8. Applying professional codes of ethics

4.56 (0.61)

91.2%

Mean

4.53 (0.42)

90.6%

Category 8: Improving the organizational structure

 1. Efficient and continious monitoring system for nursing

4.71 (0.63)

94.2%

 2. Staffing according to workload

4.75 (0.43)

95%

 3. Moralists and specialization in the selection of nursing managers

4.81 (0.38)

96.2%

Mean

4.76 (0.30)

95.2%