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Table 6 Bi-variable and multi-variable logistic regression analysis of patient satisfaction at ROPD of Addis Ababa public hospitals, May 2018 (n = 488)

From: Factors of patient satisfaction in adult outpatient departments of private wing and regular services in public hospitals of Addis Ababa, Ethiopia: a comparative cross-sectional study

Explanatory VariablesSatisfied n (%)Dissatisfied n (%)COR (95% CI)AOR (95% CI)
Sex
 Male176 (83.0)36 (17.0)11
 Female255 (92.4)21 (7.6)2.48 (1.403–4.398) ***7.78 (2.89–20.93) ***
Did the provider told you how to prevent recurrence of the illness
 Yes381 (92.7)30 (7.3)6.86 (3.772–12.47) ***14.16 (4.58–43.83) ***
 No50 (64.9)27 (35.1)  
Drug availability
 All in all197 (91.2)19 (8.8)11
 Some132 (83.5)26 (16.5)0.49 (0.260–0.921) *0.68 (0.24–1.92)
 Not at all26 (83.9)5 (16.1)0.50 (0.173–1.457)0.14 (0.02–1.02)
Information gained on drug use and side effects
 Explain all216 (92.7)17 (7.3)11
 Explain some116 (79.5)30 (20.5)0.30 (0.161–0.575) ***0.22 (0.08–0.63) **
 Not explain26 (89.7)3 (10.3)0.60 (0.164–2.215)2.45 (0.22–26.70)
Waiting time to enter OPD (at waiting area) (in minute)
  < =30189 (93.6)13 (6.4)11
 31–60115 (92.0)10 (8.0)0.79 (0.34–1.86)0.62 (0.18–2.11)
 61–12064 (77.1)19 (22.9)0.23 (0.11–0.50) ***0.22 (0.07–0.73) *
 121–18030 (78.9)8 (21.1)0.26 (0.10–0.68) **0.13 (0.03–0.62) *
  > =18133 (82.5)7 (17.5)0.32 (0.12–0.87) *0.43 (0.08–2.22)
Satisfaction due to the availability of clean latrine
 Dissatisfied177 (81.6)40 (18.4)11
 Satisfied72 (93.5)5 (6.5)3.25 (1.235–8.578) *3.12 (0.233–41.784)
Family size
 1–297 (89.0)12 (11.0)0.76 (0.34–1.70)1.67 (0.43–6.48)
 3–4159 (91.4)15 (8.6)11
 5–690 (84.9)16 (15.1)0.53 (0.25–1.12)0.39 (0.12–1.27)
  > =785 (85.9)14 (14.1)0.57 (0.26–1.24)0.34 (0.10–1.17)
Satisfaction due to the availability of clean latrine
 Dissatisfied180 (81.8)40 (18.2)11
 Satisfied69 (93.2)5 (6.8)3.07 (1.162–8.092) *0.88 (0.062–12.518)
  1. *P value < 0.05, **P- value <=0.01 ***P- value <= 0.001, AOR Adjusted odd ratio, COR Crude odd ratio