| Primary outcome |
| Wait time |
| Number of patients on the wait list | ✓ | ✓ | ✓ |
| Number of days waiting from referral to first appointment | ✓ | | ✓ |
| Secondary outcomes |
| Service measures |
| Number of appointments delivered (new and review) | ✓ | | ✓ |
| Outcome (booked for review, failed to attend, discharged) | ✓ | | ✓ |
| Wait time to next first appointment and next review appointment | | ✓ | ✓ |
| Number of days waited by the longest waiters (90th percentile and top 3) | ✓ | ✓ | ✓ |
| Outcomes from initial waitlist reduction strategy (booked for assessment or removed from waitlist) | | ✓ | |
| Cost directly associated with implementation | | ✓ | |
| Patient outcomes |
| Hospital admissions (number and total days) | ✓ | | ✓ |
| Emergency department presentations between referral and first appointment | ✓ | | ✓ |
| Change in management or risk between referral and first appointment | ✓ | | ✓ |
| Staff perception |
| Staff focus group | | | ✓ |
