Primary outcome |
Wait time |
Number of patients on the wait list | ✓ | ✓ | ✓ |
Number of days waiting from referral to first appointment | ✓ | | ✓ |
Secondary outcomes |
Service measures |
Number of appointments delivered (new and review) | ✓ | | ✓ |
Outcome (booked for review, failed to attend, discharged) | ✓ | | ✓ |
Wait time to next first appointment and next review appointment | | ✓ | ✓ |
Number of days waited by the longest waiters (90th percentile and top 3) | ✓ | ✓ | ✓ |
Outcomes from initial waitlist reduction strategy (booked for assessment or removed from waitlist) | | ✓ | |
Cost directly associated with implementation | | ✓ | |
Patient outcomes |
Hospital admissions (number and total days) | ✓ | | ✓ |
Emergency department presentations between referral and first appointment | ✓ | | ✓ |
Change in management or risk between referral and first appointment | ✓ | | ✓ |
Staff perception |
Staff focus group | | | ✓ |