Fig. 3From: Specific timely appointments for triage to reduce wait times in a medical outpatient clinic: protocol of a pre-post study with process evaluationProcess Evaluation. Data sources-1-Organisation’s data report, 2-Focus group with staff, 3-Research log, 4-Financial report, 5-Record of backlog reduction actions. Blue boxes are key components of process evaluation. Green boxes indicate intervention and outcomesBack to article page