Table 1 Initial Programme Theories

1. Open visiting facilitates flexible access to health care professionals (HCP’s) (C + M) including medical, nursing and therapists’. This helps to build trust and improve communication (O).

2. If relatives/carers are present more at busy times (C) it may become burdensome for staff because of a lack of control (M) over activities and interruptions. This is a potential barrier to successful implementation of open visiting (O).

3. If relatives are present more with open visiting (C) they can become partners in care and be involved more in planning, implementing and delivering aspects of care (M). It may potentially impact positively on reducing harm and improving quality care (O).