Skip to main content

Table 5 Comparison of the annual monthly outpatient volume before and after the implementation of the comprehensive reservation service for non-emergency registration

From: Effects of a comprehensive reservation service for non-emergency registration on appointment registration rate, patient waiting time, patient satisfaction and outpatient volume in a tertiary hospital in China

Year

Monthly outpatient volume

Difference

t

P

One year before implementation

338,552 ± 43,654

One year after implementation

316,520 ± 32,876

22,032 ± 24,153

3.160

0.009

  1. P < 0.05: statistically significant