From: Effects of a comprehensive reservation service for non-emergency registration on appointment registration rate, patient waiting time, patient satisfaction and outpatient volume in a tertiary hospital in China
Year
Monthly outpatient volume
Difference
t
P
One year before implementation
338,552 ± 43,654
–
One year after implementation
316,520 ± 32,876
22,032 ± 24,153
3.160
0.009