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Table 5 Comparison of the annual monthly outpatient volume before and after the implementation of the comprehensive reservation service for non-emergency registration

From: Effects of a comprehensive reservation service for non-emergency registration on appointment registration rate, patient waiting time, patient satisfaction and outpatient volume in a tertiary hospital in China

Year Monthly outpatient volume Difference t P
One year before implementation 338,552 ± 43,654
One year after implementation 316,520 ± 32,876 22,032 ± 24,153 3.160 0.009
  1. P < 0.05: statistically significant