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Table 5 Data concerning the distribution of reasons for reporting incidents in each year

From: Register-based study concerning the problematic situation of using interpreting service in a region in Sweden

Reasons for reporting the incident reports Year Total
2012 2013 2014 2015 2016
Misunderstanding 3 2 4 2 0 11
Absence of interpreter at appointed time 51 70 41 48 3 213
Other complaints 15 15 14 21 2 67
Interpreter delayed 22 19 27 16 4 88
Deviation regarding interpreter agency 37 28 53 40 2 160
Limited interpreter competence 10 14 19 23 4 70
Telephone interpreter did not answer 13 17 28 35 3 96
Disturbing sounds during telephone interpreting 2 4 5 9 0 20
Total 153 169 191 194 18 725