Skip to main content

Table 4 Key events between initiation and sustainability of PP

From: Partnering with patients in quality improvement: towards renewed practices for healthcare organization managers?

 

Case 2-Oncology

Initiation

2011–2013

• Launch of major projects on collaborative practices within the HCO

• Strategic committee set up to plan collaborative projects and four clinical teams selected to initiate the Partners in Care Program

• Department of multidisciplinary services responsible for implementing PP

Deployment

2014–2015

• Community of practice created to support the initiation of the Partners in Care Programs within clinical teams

• Breast cancer team completed one QI cycle with PAs and support from UofM

• Involvement of PAs in the co-construction and co-presenting with providers of educational activities for patients

Sustainability

2015–2017

• HCO 2 merged with seven other HCOs

• CEO decided to continue the PP approach in the new HCO

• Co-existence of two different PP approaches in the merged HCOs

• Two successive departments in charge of PP implementation (public health then quality department)

• Breast cancer team completed four QI cycles and 10 PAs involved in QI activities within the oncology program