TY - JOUR AU - Clavel, Nathalie AU - Pomey, Marie-Pascale AU - Ghadiri, Djahanchah Philip (Sacha) PY - 2019 DA - 2019/11/08 TI - Partnering with patients in quality improvement: towards renewed practices for healthcare organization managers? JO - BMC Health Services Research SP - 815 VL - 19 IS - 1 AB - Around the world, many healthcare organizations engage patients as a quality improvement strategy. In Canada, the University of Montreal has developed a model which consists in partnering with patient advisors, providers, and managers in quality improvement. This model was introduced through its Partners in Care Programs tested with several quality improvement teams in Quebec, Canada. Partnering with patients in quality improvement brings about new challenges for healthcare managers. This model is recent, and little is known about how managers contribute to implementing and sustaining it using key practices. SN - 1472-6963 UR - https://doi.org/10.1186/s12913-019-4618-8 DO - 10.1186/s12913-019-4618-8 ID - Clavel2019 ER -