Table 5 NHCRCSP patient satisfaction survey results, July 1, 2012 through June 30, 2013 (N = 235)
From: Assessing the implementation of a patient navigation intervention for colonoscopy screening
Survey Item | % Yes | % Unsure | % No |
|---|---|---|---|
The NHCRCSP intake and enrollment staff was helpful and courteous during the enrollment process. | 100% | 0% | 0% |
My Patient Navigator (nurse who called me several times) explained the colonoscopy so that I could understand the test. | 100% | 0% | 0% |
My Patient Navigator explained the instructions for drinking the prep for the colonoscopy so that I could understand them. | 99.5% | 0.5% | 0% |
I would recommend this program to a friend or family member. | 99.5% | 0.5% | 0% |
All of my questions were answered. | 99% | 1% | 0% |