1st part | 2nd part |
---|---|
Introduction and warming up; preview learning goals and reflection on expectations | Case studies and analyses with practical exercises and discussion |
Training Part 1: Introduction in communication and patient safety | Module 2: Improvement of self-efficacy |
Training Part 2: Previous experiences with communications skills/challenges | Training Part 3: Further work on communication competences |
Module 1: Improvements of outcome expectancies and goal setting | Module 3: Development and reality check of action and coping plans |
Transfer, reflections and feedback | Closing meeting with rounding up, further transfer exercise |
Active break with networking and social support | Â |