Skip to main content

Advertisement

Table 3 Scales included in the job demands and job resources indices. Items were adopted from COPSOQ II [49]

From: Staff perception of Lean, care-giving, thriving and exhaustion: a longitudinal study in primary care

  Scales included
Job Demands Quantitative demands, (four items),
Work pace (three items)
Emotional demands (four items)
Cognitive demands (four items)
Role conflicts (four items)
Job Resources Influence (four items)
Possibilities for development (four items)
Quality of leadership (four items)
Social support from colleagues (three items)
Social support from supervisors (three items)
Predictability (two items)
Recognition (three items)
Role clarity (three items)
Mutual trust between employees (three items)
Variation (two items)