Table 5 Components of client satisfaction with FP services in public health facilities of Jigjiga town, eastern Ethiopia, February–March 2017 (n = 492)
Variables | Classification | Number | Percent (%) |
|---|---|---|---|
I would like to come back to this health facility again | Agree | 397 | 80.7 |
Neutral | 63 | 12.8 | |
Disagree | 32 | 6.5 | |
I was provided with all the information I needed | Agree | 52 | 10.6 |
Neutral | 408 | 82.9 | |
Disagree | 32 | 6.5 | |
I would recommend this health facility to someone else | Agree | 162 | 32.9 |
Neutral | 293 | 59.6 | |
Disagree | 37 | 7.5 | |
All my health need were met today | Agree | 192 | 39 |
Neutral | 271 | 55.1 | |
Disagree | 29 | 5.9 | |
I felt free to ask all questions | Agree | 117 | 23.8 |
Neutral | 321 | 65.2 | |
Disagree | 54 | 11 | |
I was treated with respect | Agree | 117 | 23.8 |
Neutral | 297 | 60.4 | |
Disagree | 78 | 15.9 |